Many parents are having issues with passwords on their login accounts. We wanted to let you know if you are not able to login to see rosters/schedules, you can use the "Forgotten Password" feature to reset your account. Under the fields where you enter your Username/Email and Password , there is a Forgot? link below the Sign In button that will help with resetting your account. See image below.
Please let us know if you continue to have trouble at firstname.lastname@example.org.